Frequently Asked Questions

Mission University Pines offers a unique combination of spacious apartment homes, a convenient Durham location, and a strong sense of community. Residents enjoy easy access to Duke University, UNC-Chapel Hill, major employers, shopping, dining, and recreation, while still enjoying a peaceful neighborhood atmosphere. With thoughtfully designed amenities, resident events, and a team dedicated to exceptional service, Mission University Pines is a place residents are proud to call home.

Applying is easy and can be completed entirely online - select your preferred floor plan and click ‘Apply Now’ to begin the application process.

An application fee applies to each applicant over 18, along with an administrative fee per household.

Our rental criteria includes income verification, credit, criminal background, and rental history screening. For complete qualification requirements and policies, please review the Rental Criteria.

Application fees are non-refundable. Administrative fees are refunded only if the application is declined or canceled within 72 hours of submitting the application.

We offer lease terms ranging from 9 to 15 months.

As part of the application process, applicants will complete identity and income verification through our third-party verification provider. This helps streamline the approval process and may reduce the need for additional documentation.

To reserve your new home at Mission University Pines, you must complete the rental application and pay the application and administrative fee.

Residents are responsible for water/sewer, electricity, trash services, and internet. Water, sewer, and trash services are paid in addition to the monthly rent; electric and internet are paid directly to the service provider.

Residents pay for valet trash services, pest control, amenity fee, utility billing, and trash compactor pickup services. Optional monthly fees include renter’s insurance, pet rent, and garage rental.

Yes, renter’s insurance is required for all residents. Our leasing team can provide additional information about coverage requirements and available options.

Mission University Pines is partnered with Flex and Livble to offer flexible rent payment options for qualifying residents. Ask our leasing team for more information on how these programs work.

A security deposit is required. A one-time pet fee applies, if applicable.

Yes! Mission University Pines accepts dogs and cats.

There are no weight restrictions; however, there are breed restrictions. Our leasing team can provide further information on what breeds are restricted in our community.

Residents are permitted up to two (2) pets per household.

A one-time, non-refundable pet fee is due for the first pet, with an additional fee for an additional pet. There is a monthly pet rent per pet. Contact the leasing office for more details.

Yes! Mission University Pines has a dog park and is also nestled on 63 acres of natural surroundings, making it a great choice for pets who love a long walk.